Terms and Condition

1. Introduction

These Terms & Conditions govern your use of the Silk Motif website (www.silkmotif.com) and your purchase of any products from us. By using or ordering from our site, you agree to be bound by these Terms. If you do not agree with our Terms & Conditions, you have the right to refrain from using the website.

2. Eligibility

You affirm that you are at least 18 years of age and capable of entering into binding contracts. If you are under 18, you may only use our site under the supervision of a parent or legal guardian.

3. Products & Pricing

Product descriptions, specifications, availability, and pricing are subject to change without notice. We strive to display accurate information, but cannot guarantee completeness or error-free content. All prices are in Pakistani Rupees (PKR) unless otherwise stated and include applicable local taxes unless noted otherwise.

4. Orders & Payment

Once you place an order and we accept it, a binding contract is formed. We reserve the right to refuse or cancel any order at our discretion, including in cases of stock unavailability, errors in pricing or description, or suspected fraudulent activity. Payment must be made in full (or COD if available) for your order to proceed.

5. Delivery & Shipping

Orders will be dispatched according to our Shipping Policy. Delivery timelines are estimates only and may be affected by courier delays, customs clearance, or public holidays. Title and risk of loss pass to you when the courier delivers to your provided address.

6. Returns & Exchanges

Our Return & Exchange Policy (see separate page) outlines conditions under which returns and exchanges are accepted. Please review this policy carefully.

7. Intellectual Property

All content on this website—including images, designs, logos, text, graphics, and software—is owned or licensed by Silk Motif. You may not reproduce, duplicate, copy, sell, or exploit any portion of the site without express written permission.

8. Limitation of Liability

Silk Motif, its directors, employees, and affiliates shall not be liable for any indirect, incidental, consequential, or punitive damages resulting from your use of the site or purchase of items, even if informed of the possibility. Our aggregate liability for any claim related to your order shall not exceed the purchase price paid for the relevant product.

9. Governing Law & Jurisdiction

These Terms are governed by the laws of Pakistan. Any disputes arising from these Terms or your purchase will fall under the exclusive jurisdiction of the courts of Pakistan.

10. Changes to Terms

These Terms may be updated or amended at any time without prior notice. Continued use of the website after changes constitutes acceptance of the revised Terms.